Services

What we build, and how we look after it

Every system here is written from scratch for the business using it, then hosted, maintained and improved by us after launch. Not sure which one you need? Tell us the problem and we'll point you to the right place to start.

AI assistants

Customer conversations handled at any hour

Customers message at 11pm, on Sundays and in the middle of your busiest day. An AI assistant replies straight away using your own information: products, prices, policies and availability. It asks the questions your team would ask, records the answers, books appointments, and passes the conversation to a person when it should.

Why us

We start by learning how your team handles a conversation today, then build the assistant to follow the same steps. On WhatsApp it runs through Meta's official WhatsApp Business Platform.

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What you get

Replies based on your own information
Questions that sort serious enquiries from casual ones, then a handover to your team
Appointment booking with reminders
WhatsApp first, with website chat or Telegram when you need them
Every conversation saved in a database you own
Monthly upkeep as your information changes

Websites and apps

Websites, web apps and mobile apps that bring in customers

Your website is often the first thing someone checks before they message you. We build fast, search-friendly sites that say clearly what you do, show your work and make it easy to get in touch. When you need bookings, payments or user accounts, we build a web app. When your customers need it on their phones, we build a mobile app for iOS and Android.

Why us

The MOLEK Schools website and portals have been in daily use for about a year, and we still maintain them.

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What you get

Design and build from scratch, no templates
Pages that load fast and work on any phone
Search setup: page titles, descriptions and a sitemap
Contact forms and WhatsApp buttons that reach you
Bookings, payments and user accounts when you need them
Mobile apps for iOS and Android
Hosting, backups and updates

Portals and CRMs

Your records and workflows in one place

When your work lives across spreadsheets, notebooks and WhatsApp chats, things get missed. We build portals and CRMs around your own process: student and parent portals, client dashboards, sales pipelines and staff tools. Each person sees what they need and nothing they shouldn't.

Why us

We built the student, parent and admin portals MOLEK Schools runs on, and the payment matching inside Settled, our own invoice tracker.

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What you get

Pipelines, records and dashboards shaped around your process
Separate access for staff, clients, students or parents
Payments and invoices linked to the right records
Reports you can export
Your existing spreadsheets moved in

Workflow automation

Repeat work that runs on its own

Follow-up emails, copying data between tools, weekly reports, onboarding new clients, posting content. If your team does it the same way every week, a system can probably do it. We map how the work happens now, then build automation that runs it and tells you when something needs a person.

Why us

We write automation in code, so it can handle multi-step logic and the exceptions template tools struggle with. Settled checks every payment against each gateway every night without anyone touching it.

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What you get

A map of the workflow before we build
Follow-up and reminder sequences
Data kept in sync between your tools
Scheduled reports and alerts
Content drafted and scheduled for your channels

Every project comes with support

Systems need looking after. After launch, a monthly support plan covers hosting, database, domain, backups, fixes and small improvements, handled by the people who built it. When something needs attention, you message us on WhatsApp.

Not sure which one you need? Tell us what's slowing you down and we'll suggest where to start.

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